Data Protection Officer
Schipholweg 73 – 75
P.O. Box 255, 2300 AG Leiden, The Netherlands
tel +31 (0)71 524 40 00 - fax +31 (0)71 524 40 01
Under the GDPR, Xendo has chosen to make use of “One-Stop-Shop”, meaning that the Dutch Data Protection Authority is our lead authority and our offices in Sweden and Germany make use of this.
Where Xendo collects personal data directly from visitors to this site, job applicants, loaned staff, its customers
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential and pledged themselves to keep your data confidential based on the agreement between them and us or an oath or legal obligation.
Data that is automatically collected by our website is processed with the aim of further improving our services. Where appropriate, Xendo can be held based on a legal obligation to share your data in connection with governmental or government criminal investigation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
3.2 Job Applicants and Freelance Consultants
As part of our business model, Xendo provides consultancy services, project management and project execution for the biotechnology, (bio) pharmaceutical, food
3.3 Client and Suppliers Data
For management of client, suppliers and its related contracts, we only collect names and professional personal data on the employees of our customers and suppliers. This information is stored in our systems in the EU and is not provided to any third party, except when necessary to perform our obligations under our contract with our customer or supplier.
3.4 Patients, Caregivers
We enter into agreements with our customers to provide them with our pharmacovigilance services, which includes the processing of information relating to patients and their medication. This may involve extensive special categories of personal data, such as location data, date of birth, biometric and genetic data, medical data and personal data of children. No initials are
In doing so, the information is provided to the relevant authorities for monitoring the use, side-effects, adverse effects of medications and interactions with other medication. Personal data will only be provided, to the relevant authorities, anonymized, when reporting on possible effects of medication.
Except as described in this Policy, Xendo will not give, sell, rent or loan any personal data to any third party. We may disclose such information under a legal requirement to do so or to exercise our legal rights (for example legal claims or to investigate, prevent, or take action regarding illegal activities).
4.1 Patients, caregivers
The personal data relating to patients, caregivers
Xendo is committed to ensuring the security of your personal data. We take every precaution to protect the confidentiality and security of the personal data entrusted to us, by employing technological and organizational measures against unauthorized processing of such information and against loss, destruction of, or damage to, personal data:
All visitors of our website(s), job applicants and freelance consultants, (employees of) customers or suppliers for which Xendo controls personal data, may make use of their legal rights in relation to such data. If you would like to make use of your privacy rights under the General Data Protection Regulation, please contact us at or send your request to the address provided above. We will respond to such queries within 4 weeks. If we are not able to comply with your request we will let you know in accordance with the provisions of the GDPR. If you do not agree with our decision, you may request an appeal with
Under Xendo pharmacovigilance services for its
If we make any material changes to this Policy we will notify our job applicants, freelance consultants, customers